Rewards Program Terms and Conditions

These terms and conditions govern the Crafty Lane Rewards, and members of the program will earn points in connection with the purchase of qualifying online products and online activities that are redeemable towards the purchase of certain products online.

I. MEMBERSHIP

1. Eligibility. In order to be eligible for the Rewards Program, you must create an account as outlined in these Terms and Conditions. You may create an account if you are at least thirteen (13) years of age, have Internet access, and have a valid mailing address. If you are between the ages of 13 and 18, you must have your parent’s permission to register for an account. If you choose to create an account, you are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your account. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Site or Content resulting from such access or use. You may only have one member account per natural person. Persons who are discovered to have more than one account forfeit their points and will be unsubscribed from the Loyalty Program.

II. EARNING POINTS

1. General. Members can earn points on the purchase of qualifying online products at www.craftylane.ph. To receive points for your Online purchases, you must be signed into your account. You may check at any time to see if you are signed in to the Site by looking in the upper left hand corner of the site.

2. Earning Rate. Members earn 1 point for every Php 1.00 spent on qualifying purchases. Points are based on your order subtotal, after any discounts, only. Points are rounded down to the nearest whole number. For example, if you spend Php 590.50, you will receive 590 points.

3. Addition of Points to Accounts. Points will be added to your Account under the following conditions, and will generally show up immediately or after the order status has been updated to "Shipped". You will receive points:

1. During the purchase of qualifying products

2. Referring a friend to Crafty Lane. Points will automatically be rewarded to your account only if the referral friend used the link sent to them from your referral account and makes a qualifying purchase. Points will automatically be applied to account if stipulations are met.

3. Writing a brief yet helpful review about the product purchased. Corresponding points will be given to each product reviewed. Awarding of points under this condition is subject to Crafty Lane's discretion.

4. After receiving your order, you may take a photo of the item and tag us in Instagram. Reposted photo/feed will earn the member Crafty Points.

5. For other activities outlined on the Site that may show up from time to time. Note that for these other activities, including “bonus point” accumulations and other point promotions, points may show as “pending,” depending upon the activity. 

4. Exclusions. Members earn points only on the purchase price of: (i) qualifying online products. Calculation of points excludes payment by the Member for shipping charges. Points will not be earned on any discounts or other credits offered in connection with a product or service. For example, if a product that is normally Php 300.00 is on sale for Php 250.00, a Member will only earn points on the purchase price of Php 250.00. Purchases of gift cards, redemption of vouchers, and any type of price adjustments, including merchandise returns, are not eligible for points. All purchases made: (i) by a Member prior to such member joining/launching of the Program, (ii) Online without a Member being logged onto the Website with the Member's Account number linked to the Member's Online account, are not eligible for Rewards Program credit. Purchase of Crafty Lane products outside the craftylane.ph website are not eligible for the Loyalty Program. 

5. Referring a friend to Crafty Lane. Email a friend a 5% off coupon by clicking “ Earn Points” then “ Refer a Friend”. Enter the email address of a friend who has not purchased with Crafty Lane before (if your referral has shopped with us before the referral link will be automatically voided by the system). A referral link will be sent to your friend with a 5% off coupon.  Points will automatically be rewarded to your account only if the referral friend used the link sent to them from your referral account and makes a qualifying first time purchase with Crafty Lane.

III. REDEEMING POINTS

1. How To Use Your Points. Points must be used in increments outlined in these Terms and Conditions. The maximum number of points that may be used in a single transaction is 25,000 points or equivalent to Php 500.00. Points may only be used Online at the craftylane.ph website. Members can use their points to reduce the purchase price of a product or to avail free shipping based on the following scale:

  • 50 points = Php 1.00 off (Variable)
  • 5,000 points = Php 100.00 off (Fixed)
  • 6,000 points = Free Shipping (Fixed)
  • 15,000 points = Php 300.00 off (Fixed)

 Points can only be redeemed in any combination of the point and increment amounts set forth above.

2. To Redeem your Points. Before you begin shopping with us, sign into your Shop account on our site. Select “Redeem Points” from the Rewards Program tab housed in the middle bottom of the screen and select the option you would like to redeem. You will be issued a custom code via your email that you can copy and paste into the Coupon Code field during check out (Please note - only one code can be used). Your total payment amount will be discounted by the amount of points you allocate to the purchase. Note that points may only be redeemed for the purchase price of the product. Shipping, and other handling charges assessed in addition to the price of the product are your responsibility and points may not be used to discount these additional charges.  

3. Exclusions. Only one account per natural person. Only one discount code can be redeemed per transaction. Rewards redemption codes may not be combined with any other discount codes. Points may not be transferred or gifted at this time. Points cannot be used on past purchases. Points accumulated on different accounts by different members may not be combined or aggregated to make purchases of products or for any other reason. Points earned in a transaction cannot be redeemed in the same transaction. Redeemed points cannot be retroactively applied to any past order or receive a price adjustment on any order where redeemed points were not applied. Points have no cash value outside of the craftylane.ph website and are available only to members in good standing.

4. Points Expiration and Time Lapses. All points acquired will expire after 6 months of inactivity. Meaning, succeeding purchase must be made before the end of 6 months from the last purchase for the points to remain active, otherwise points will expire.

IV. GENERAL

By registering with craftylane.ph and joining the Rewards Program, you agree to be bound by the terms and conditions set forth in these Terms and Conditions, as well as any other terms that may be associated with the Rewards Program. Crafty Lane reserves the right to cancel, modify, suspend or restrict the Rewards Program, your account, the redemption of points, or any aspect of the Program, including, without limitation, the point conversion ratio and the point expiration policy at any time. Any changes can be made without advance notice. Crafty Lane may make these changes even though such changes may affect your ability to use points already accumulated. You are responsible for remaining knowledgeable about the Program Terms and Conditions. A Member's points balance, as reflected in Crafty Lane records, shall be deemed correct. Crafty Lane reserves the right to determine the amount of points in any Member's account based on Crafty Lane's internal records related to such Member's account. In the event of an inconsistency between the amount accrued in a Member's account as stated on any Member's receipt and Crafty Lane's internal records, Crafty Lane's internal records will control. Crafty Lane assumes no responsibility for errors caused by incorrect Member information. Your right to transfer points earned or granted under the Program is strictly limited. The sale of points is prohibited and may result in the confiscation or cancellation of your points as well as suspension or termination of your membership, which in each case shall be final and conclusive. All transactions involving points and all Member accounts are subject to review and verification by Crafty Lane. The points balance in a Member's account may be unavailable for use when an account or transaction is under review. Crafty Lane may revoke any Member's membership in the Rewards Program at any time if such Member engages in abuse of the rewards Program or fails to follow the terms and conditions of the Program. Fraud or abuse relating to the accrual of points or redemption of rewards may result in revocation of membership in the Program and may affect a Member's eligibility for participation in any other Crafty Lane program, present or future. Points are non-transferable and cannot be redeemed for cash. The interpretation and application of the Program's Terms and Conditions are at the sole discretion and determination of Crafty Lane. For more information or other questions, click on Contact Us.

The Terms and Conditions of the rewards program are subject to change at Crafty Lane's sole discretion at any time and without notice to customers. Upon customer’s at-will termination of their craftylane.ph registered account, or if a customer is terminated for violation of these Terms and Conditions or other activities in violation of the intent and good faith intended use of this Site, all points will immediately be forfeited and will no longer be redeemable. Crafty Lane will make reasonable efforts to award points as outlined above, but is not responsible for any technical or unforeseen errors that may occur.